Frequently Asked Questions
Not a problem! This is very common and it’s why I’m here! You can purchase a Rescue Session during which I’m happy to explain the best options for your needs, help you brainstorm and strategize how to structure your content, or anything else you may need. FYI, both of my custom website packages include a 1-hour Superhero Strategy a.k.a. Rescue Session (the premium package includes two so we can dive even deeper).
Worry not, sister! This is my full-time job and I take it quite seriously. I get back to my peeps within 48 business hours.
Your personal Website Superhero can do it (and if I can’t, I’ll tell you during our free intro chat). What I need is for you to get back to me within 48 business hours too with all your answers so we can meet your deadline, though. Deadlines work both ways!
A few more deets: Deposit secures your spot. Timelines are approximate and contingent on you providing the following:
- 50% deposit + contract signed
- Questionnaire + logins form filled out
- All content delivered to me (copy, images, videos, PDFs, etc.)
- You getting back to me within 48 business hours
Can do, world-changer! Lemme know and I’ll be happy to give you a custom quote!
If you’d like to add extras, I can absolutely do that for you. If it’s not part of our original contract, I’ll be happy to add it on at my hourly rate or give you a fixed quote depending on the extra. À la carte items added on at this time are charged up-front to keep things organized.
The Game-Changer package comes with a video tutorial on anything within the project scope that you may want to learn — how to switch up your header image, change images in your sidebar, change fonts or colors, change up your freebie, etc. Anything that fits into a 20-min video counts. And if you choose the Turn Heads package, you can add on a video tutorial for $150. So I’ve got ya covered there! And if your website disappears or some other calamity happens, the 12 months of automated backups I’ll set up for you means that I can swoop in and restore one of your backups in a flash, bringing your website back to life. Ta-DAH!
Sorry, but the deposit is non-refundable because I am making room in my schedule and saying no to another project for you when you book a spot to work with me. But if you need to reschedule or make a big change to the project, I’m happy to accommodate you if you let me know at least three weeks in advance. Besides, I love working with ambitious women entrepreneurs who are ALL IN and wanna rock their website! If you’re not sure you want an excellent site, we’re not a good fit right now.
Oh, you know, it depends on many times a week I take it to fly around town. Usually once a week suffices, and I use vegan, biodegradable laundry detergent that isn’t tested on animals. Because dogs and rabbits should be cuddled, not be subject to having chemicals rubbed into their eyes, amirite? (Of course!)
HA. Fair question. Naw, I actually have social skills, like talking to people (I actually invite my custom website clients to get on the phone/Skype with me a couple of times or more during the duration of our projects), go outside (I’m peeling from a sunburn as I write this!), exercise (racquetball and yoga!), meditate, cook gluten-free pescetarian meals, and hang out with other humans (not just my pup) at live comedy, trivia, art galleries, and more. I also loooooove to travel. Northern Europe is my favorite place in the world!
Ready to discuss your project?